Support
Stuck? Broken? Just confused? We've got you.
No ticket maze, no chatbot gatekeeper. Pick your lane, find your answer, or talk to the engineers who built your stuff.
I bought AI SetupOnboarding, intake, tune-ups and anything acting weird.Jump to setup help I'm a partnership clientYour team, your sprint channel and the client portal — nothing changes.Open the client portal I'm just figuring it outFree lessons, the glossary, or a straight answer from a human.Start learning
After you buy
What happens next. No mystery.
- 01
Confirmation
Order details and receipt hit your inbox.
- 02
Intake form
About 10 minutes: goals, voice, tools. Never passwords.
- 03
Fit check
We confirm your tools and timeline before work starts.
- 04
Build & test
Set up in your accounts, tested on your real stuff.
- 05
Walkthrough
30 minutes, docs, and the off switch. It's yours.
- 06
Fix window
If we set something up wrong, we fix it. Period.
Setup help
Quick fixes.
The stuff people actually ask. If it's not here, a human is one email away.
My setup didn't run this morning.
First, check the AI tool and any automation app for an error or a sign-in that expired. Still stuck? Email us with what should have happened and roughly when.
A connected tool stopped syncing.
Usually an expired sign-in. Reconnect that tool (sign in again) and the next run picks it back up. If it keeps happening, tell us and we'll check the connection.
The drafts don't sound like me anymore.
Your voice guide is a document you own — tweak it and new drafts follow. Want us to retune it? During your fix window it's on us; after that it's a small tune-up.
Can I add another tool or source?
Usually, yes. New connections are a small change order, quoted before we touch anything. Or add another job to your setup.
How do I turn it off or revoke access?
Your handoff docs show exactly where. Short version: revoke the connection in the tool itself (Google, Microsoft, your CRM) and pause it in the AI platform. You're always in control.
Who do I pay for the AI platform?
The platform bills you directly — it's your account. Cancel or change plans there anytime. Our install fee was one-time.
Reach a human
Talk to the people who built it.
Outgrowing your AI tools?
That's a good problem. The next level is custom software — or a whole embedded team.